For private & small-group tour operators
Still running your tours from a spreadsheet and your phone?
FleetDesk is booking software for tour operators that runs the whole day from one place: quote a group, take a deposit, dispatch your guides, and send each guest a ticket link. Built for how private and custom tours are actually sold.
Built by an operator
“Every booking tool wanted us to publish fixed seats at a fixed price. Our work starts with a message and a custom quote, so we built the tool we actually needed. Our guides started using it without being asked.”
Made by an active tour operator, not a startup guessing at your business.
What it does
The whole day, in one place.
These are real screens from the product — not mockups.
Quote
Turn a message into a booked tour.
Paste the customer’s WhatsApp or email and FleetDesk reads it into a ready-to-send draft — name, date, pickup, group size, add-ons, even the notes your guide needs. You check it and send a deposit link. No retyping, no fixed-seat gymnastics, no per-booking fee.
- Reads dates, pax, pickup and add-ons for you
- Flat-rate or per-seat, per tour
- Deposits through your own Stripe
Delight
Guests and guides get links they love.
Each guest gets one branded page: tickets, QR codes, pickup time, the vehicle to look for, and directions to every stop. Each guide gets a private trip-sheet with the timed itinerary and on-the-road expense logging. It’s the detail that earns five-star reviews.
- Branded customer ticket & QR page
- Guide trip-sheet with itinerary times
- Automatic review request after the tour
Know
See what every tour actually makes.
Revenue, add-ons, guide pay, fuel and expenses — the real margin on every single trip. Deposits and balances are tracked automatically, and in Canada your HST-to-remit is totalled for you. No month-end spreadsheet reconciliation.
- Per-trip profit, not just a booking list
- Balances due surfaced so nothing slips
- CRA-ready HST and clean exports
One calm place
And the rest of the day, handled.
Leads to chase, a calendar that fills itself, and every booking with its money attached.
Never let a lead go cold
The inbox tells you who to chase now and who just came in.
The whole month at a glance
Every tour by day, with status and balance.
One booking, everything on it
Itinerary, guide, deposit and balance in one view.
Why operators switch
Keep your money. Keep your brand.
Most booking platforms take a cut of every sale and put their name on your customer pages. FleetDesk doesn’t.
| FleetDesk | Per-booking platforms | |
|---|---|---|
| What you pay | Flat $99–$399 / month | Monthly fee + ~6% at checkout |
| Cut of every booking | Zero. You keep 100%. | ~6% added to your customers |
| Who holds the money | You do — your own Stripe | The platform, then pays you out |
| Custom & group quotes | The core of the product | Bolt-on to a fixed-seat model |
| Quote from a WhatsApp message | Paste it, done | Retype it into a form |
| Guide trip-sheets | Included | Rare / add-on |
| Customer pages carry | Your brand | Often the platform’s brand |
| Your data | Exportable, hosted in Canada | Locked in, sold on their terms |
“Per-booking platforms” refers to tools like FareHarbor, Rezdy and Checkfront that add a checkout fee (commonly ~6%). Fee structures vary — check your current provider’s terms.
The per-booking-fee math
A 6% cut adds up fast.
$30,000
in bookings a month
$1,800 / mo
gone to a 6% checkout fee
$199 / mo
flat with FleetDesk — keep the rest
That’s over $19,000 a year you keep — and a lower price at checkout for your guests. Illustrative; your numbers depend on your volume.
Questions
The honest answers.
The things operators actually ask before switching.
Do you really take no cut of my bookings?
Correct. Your customers pay you directly through your own Stripe account. FleetDesk never sits between you and your money — we only charge the flat monthly subscription. On $30k/month in bookings, a 6% checkout fee is $1,800 gone. With FleetDesk that stays yours.
I sell custom and group tours, not fixed seats. Does that work?
That’s exactly what FleetDesk is built for. Most booking tools want you to publish fixed seats at a fixed price. Here the day starts with a message and a custom quote — flat-rate or per-seat, per tour — with a deposit link. No fixed-seat gymnastics.
Will it actually save me time?
The whole day lives in one place. Paste an inquiry and it drafts the booking. Guides get a private trip-sheet link; guests get a branded ticket page. Reviews go out automatically after the tour. Most owners are off the spreadsheet in an afternoon.
Is my data mine?
Yes. Your data and your customers’ data are hosted in Canada, exportable any time, and never sold. If you ever leave, you take everything with you.
How fast can I start?
An afternoon. We run onboarding and train your team ourselves, free, so you’re dispatching real tours the same week.
See it run your next tour.
A 20-minute demo, set up around your business. No slides, no pressure, no per-booking fees.
No credit card · Free onboarding & training