For tour operators
Dispatch software for tour operators.
A family messages you on Tuesday about Saturday. FleetDesk carries it the whole way: the quote, the deposit, the van, the driver, the run sheet in your driver's hand and the ticket in your guest's. One flat monthly fee, and no cut of the booking.
Start free for 14 days. No card, no call.
- No card
- No sales call
- No setup fee
- No commission on your bookings
Who it is for
Software that has heard of a tour.
Most dispatch software is written for chauffeurs, limos and airport transfers: a known trip from A to B at a known price. Tour work is a conversation first, and it has a catalog, a route with stops, a guide and a seat count. FleetDesk is built around that, so your own tours are in it under your own names.
- Private day tours
- Sightseeing tours
- Wine & food tours
- Charter & group hire
- Multi-stop itineraries
- Airport transfers and tours
- Custom group tours
- Corporate day trips
If you also run straight transfers or a shuttle run alongside the tours, those fit too. It is the other way round that does not work.
What it costs
A percentage takes a cut of every job. A flat fee does not.
Per-booking platforms publish around 6%. On a $650 charter that is $39, every time, forever. FleetDesk is one flat monthly fee. Set your own average and your own volume below, and it will tell you where your line falls, including the sizes where a percentage wins.
Your numbers
What a typical job invoices at, before any extras.
In a normal month, not your best one.
Your plan
Starter covers 2 vehicles and 1 user. Every feature is on both plans.
What that means
You keep
$876
a month, and $10,512 a year, at 25 bookings of $650.
- A 6% platform, at $39.00 a booking
- $975/mo
- FleetDesk Starter, flat
- $99/mo
6% is the commonly published checkout fee on the per-booking platforms: FareHarbor, Peek Pro, Rezdy, Checkfront. Rates and who pays them vary by plan and by country, so check your own contract. FleetDesk takes no percentage of anything, which is the only figure here we can promise.
No setup fee
Nothing to pay before you start, and nothing to pay to be switched on. Onboarding fees of a few hundred dollars are normal in this category. There is not one here.
No per-driver, per-module billing
One price for the whole product. Drivers are free and unlimited on every plan, and there are no add-ons to unlock: what the plan limits is vehicles and user logins, and that is the entire list.
No cut of your payments
There is no percentage anywhere, and no mechanism for one: FleetDesk does not sit in your checkout, so there is nothing for it to take a slice of.
The price you sign at is the price you renew at
No automatic annual uplift, and no quiet migration onto a dearer plan. If the list price ever changes, it changes for new customers first and we tell you before it reaches you.
The product
This is the whole thing.
Not a mock-up and not a roadmap. Three screens you would be in every day, at the size you would actually work in them.
The day, on one screen
Every run, its vehicle, its driver, its seat load and what is still owed. Work with no vehicle under it sits at the top in amber until it has one.
Every booking, in a real table
Sortable columns, figures that line up, and the whole width of your monitor. Not a phone screen stretched sideways.
What the month has actually done
Revenue, deposits held, balance still outstanding and what the trips cost you to run. A plain ledger, and no tax engine pretending to know your country.
The operator in these screens, Horizon Tours, is invented, and so are its customers and its trips. We have no real one to show you yet and would rather say that than let you assume otherwise.
What your customer sees
Three pages with your name on them, not ours.
The quote, the driver's run sheet and the guest's ticket are the parts of your operation your customers actually judge. They open on a phone, they carry your name, your logo and your colour, and FleetDesk appears on them once, in small print, at the bottom.
The quote
The trip, the date, the pickup, what is and is not included, the price and the deposit. One button. When they press it the booking is confirmed and your payment instructions appear.
The run sheet
A link your driver opens on their phone. Pickups in order, times, addresses, party sizes and the notes. No app to install and no password to reset at 6am.
The ticket
What the guest booked, when and where to be, and who to call. It is the last thing they look at before they meet you, and it costs you nothing to send.
What is in it
Twelve features, and every plan has all of them.
Enough to run a full trading week end to end: the enquiry that lands on Tuesday, the quote that goes out the same hour, the deposit, the vehicle, the driver, the guest, and what the month actually earned. Nothing here is held back for a dearer tier and nothing is a roadmap item.
Feature 1 of 12
Tours
Your own catalog: names, durations, capacity, price, deposit.
Feature 2 of 12
Enquiries
An inbox for people who asked. Read the thread, answer, convert.
Feature 3 of 12
Quotes
A branded page with the trip, the price and one Accept button.
Feature 4 of 12
Bookings
The record: party size, price, deposit, balance, notes, status.
Feature 5 of 12
Calendar
Month, week, and a day view that is the dispatch board.
Feature 6 of 12
Dispatch
Vehicle lanes, unassigned work on the left, drag to assign.
Feature 7 of 12
Fleet & drivers
Your vehicles and the people who drive them.
Feature 8 of 12
Driver run sheets
A private link the driver opens on their phone. No app, no login.
Feature 9 of 12
Guest tickets
What the customer gets: the trip, the pickup, the details.
Feature 10 of 12
Customers
A contact record and everything they have booked before.
Feature 11 of 12
Money
Revenue, deposits taken, balance outstanding, expenses.
Feature 12 of 12
Reminders
Automatic email before the trip, carrying the balance still owed.
Questions
Including the awkward ones.
If an answer here would put you off, it is better that it does it now.
Do you take a cut of my bookings?
So it does not take payments at all?
I sell fixed seats on a public schedule. Is this for me?
How many customers do you have?
What happens after the trial?
Can I move my existing bookings across?
Put next week in it and see.
14 days, free, no card and no call. Add your tours, your vans and your drivers, and run a real week through it.